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VOLI

VOLI Terms of Service

These Terms of Service (the "Terms") govern your access to and use of the VOLI service provided by waveDeck Corp. (the "Company", "we", "us", or "our"), a corporation organized under the laws of the Republic of Korea.

By creating an account, accessing, or using the Service, you ("User", "you", or "your") agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Service.


1. Definitions

For the purposes of these Terms:

  • 1.1 "Service" means the VOLI voice technology platform, including but not limited to AI-based Text-to-Speech (TTS), Speech-to-Speech (STS) conversion, Voice Cloning, and related features.
  • 1.2 "User" means any individual or entity who accesses or uses the Service under these Terms.
  • 1.3 "Member" means a User who has registered an account with the Company.
  • 1.4 "Content" means any audio, text, music, sound, video, or other materials uploaded by a User to the Service or generated through the Service.
  • 1.5 "Voice" means an AI voice model provided through the Service, categorized in Section 8 of these Terms into Basic Voice, Open Voice, and Custom Voice.
  • 1.6 "User Generated Files" means audio files and related outputs generated and downloaded by a User through the Service.
  • 1.7 "Company Content" means Basic Voices, preview content, and all other audio, video, image, software, and other materials made available by the Company through the Service.
  • 1.8 "Credits" means the service usage resources (e.g., TTS character allowance, STS conversion minutes) allocated to a User based on their paid plan.
  • 1.9 "Slot" means a position allocated to a User for storing and using a Custom Voice based on their paid plan.

2. Acceptance of Terms and Amendments

2.1 Acceptance. By accessing or using the Service, you acknowledge that you have read, understood, and agreed to be bound by these Terms and our Privacy Policy. Your continued use of the Service constitutes ongoing acceptance.

2.2 Amendments. We may modify these Terms from time to time. We will provide notice of material changes by:

  • (a) posting the updated Terms on the Service website at least seven (7) days prior to the effective date; or
  • (b) for material changes that adversely affect User rights, posting at least thirty (30) days prior to the effective date and notifying Users via email, in-Service notification, or login pop-up.

2.3 Continued Use as Acceptance. Your continued use of the Service after the effective date of the amended Terms constitutes acceptance of the amended Terms. If you do not agree to the amended Terms, you may terminate your account before the effective date.


3. Account Registration and Eligibility

3.1 Age Requirement. The Service is available to Users who are at least 14 years of age.

3.2 Region-specific Minimum Age. Notwithstanding Section 3.1, the minimum age requirement may be higher depending on your country of residence:

  • European Economic Area (EEA) and United Kingdom: 16 years old (or higher, depending on local law); Users under 16 must obtain parental or guardian consent before registration.
  • United States: 13 years old (consistent with COPPA), provided that Users between 13 and the local age of majority must obtain parental or guardian consent.
  • Japan: Users under the age of majority must obtain parental or guardian consent.
  • Other jurisdictions: Users must comply with the minimum age requirement applicable in their country of residence.

In all cases, Users using the Custom Voice feature (Section 8.3) that involves voice sample collection (a biometric activity) are subject to additional parental/guardian consent confirmation procedures if they are minors under the law of their residence.

3.3 Accurate Information. You agree to provide true, accurate, current, and complete information during registration and to maintain the accuracy of such information. You are solely responsible for any consequences arising from inaccurate or outdated information.

3.4 Account Eligibility. You represent and warrant that:

  • (a) you have the legal capacity to enter into these Terms in your jurisdiction;
  • (b) you are not prohibited from using the Service under applicable law (including but not limited to sanctions and export control laws);
  • (c) you will use the Service in compliance with all applicable laws and these Terms.

3.5 Age Self-Certification and Discovery of Underage Users.

(a) Self-Certification at Registration. At registration, you are required to self-certify by checkbox that you meet the applicable minimum age requirement set forth in Section 3.1 or 3.2. By checking the confirmation box (e.g., "I am at least 14 years old" or such other age as required by your jurisdiction), you represent and warrant that you meet the applicable minimum age requirement.

(b) Liability for False Representation. If you (or, in the case of a minor, your parent or legal guardian) falsely represent that you meet the minimum age requirement when in fact you do not, the legal responsibility for such false representation lies with you and/or your parent or legal guardian. The Company shall not bear responsibility for violations of applicable child protection laws (including but not limited to Article 22-2 of the Korean Personal Information Protection Act, COPPA, and similar laws) caused by such false representation.

(c) Discovery of Underage Users. If the Company becomes aware, or has reasonable grounds to suspect, that you are below the applicable minimum age requirement, the Company may, without prior notice, immediately terminate your account, delete all personal information collected from you (in accordance with the Privacy Policy), and notify your parent or legal guardian where appropriate.

3.6 Free and Paid Plans.

  • Users may use the Service on a limited basis under the Free Plan, subject to terms set forth in the Company's operating policies.
  • Users may upgrade to paid plans (Starter, Creator, Production, TTS Max, STS Max, etc.) for expanded usage and commercial use rights.

4. Account Management and Security

4.1 Sole Use. Your account is for your sole personal or business use. You are solely responsible for maintaining the confidentiality of your account credentials.

4.2 Prohibited Acts. You agree not to:

  • (a) transfer, sell, lease, gift, or share your account with any third party (unless expressly permitted under these Terms or applicable law);
  • (b) create multiple accounts for fraudulent or abusive purposes;
  • (c) use another person's account, or collect or use another person's account credentials;
  • (d) use automated tools to create accounts without the Company's consent.

4.3 Liability for Account Use. All activities conducted under your account are deemed to be your acts. You are responsible for all consequences arising from your account use.

4.4 Notification of Unauthorized Use. If you become aware that your account is being used without your authorization, you must immediately notify the Company at contact@wavedeck.ai.

4.5 Company's Right to Suspend Account. If the Company reasonably determines that your account use poses a risk to account security or service security, we may decline to provide the Service or terminate these Terms with respect to your account.


5. Subscription and Payment Terms

5.1 Billing Cycles

  • Monthly Plans: Service fees and related charges (taxes, transaction fees, etc.) will be billed to your registered payment method on a monthly basis, starting from the date of paid service activation.
  • Annual Plans: Service fees and related charges will be billed to your registered payment method on a single annual payment basis, with service provided for the 12 months following payment.

5.2 Payment Methods

  • The Service supports international payment methods including PayPal, Stripe, and other payment service providers designated by the Company.
  • USD pricing applies to international payments. Local taxes, foreign transaction fees, and currency conversion fees may be applied by your payment provider.
  • By registering a payment method, you authorize the Company to charge that method recurringly until you cancel.
  • The Company may use payment service provider information to update your payment credentials.

5.3 Payment Failures If your automatic payment fails (e.g., due to expired credit cards, insufficient funds, etc.), your access to paid Service will be terminated and your account will revert to the Free Plan.

5.4 Annual Plan Auto-Renewal and Advance Notice

  • Annual plans will automatically renew for an additional 12-month period at the then-current rate unless you cancel before the renewal date.
  • The Company will notify you of the upcoming renewal at least 30 days prior to the renewal date, including the renewal amount and cancellation instructions.
  • You may cancel auto-renewal at any time before the renewal date through the [Plan Management] page after logging in.

5.5 Annual Plan Commitment Condition Annual plans are offered at a 30% discount off the monthly rate in exchange for a 12-month commitment. This discount is conditional on the 12-month commitment. If you terminate the annual plan before the end of the term, you are not entitled to a refund except as expressly provided in Section 5.7 (Refund Policy).

5.6 Price Changes The Company reserves the right to change subscription prices at any time. Any price changes will take effect at the next billing cycle following at least 30 days' advance notice to Users.

5.7 Refund Policy

5.7.1 Eligibility for Refund (Right of Withdrawal). You are entitled to a refund only if both of the following conditions are met:

  • (a) the refund request is made within seven (7) days of payment; and
  • (b) you have no usage history of the Service after payment.

If both conditions are met, the Company will refund the amount paid, less applicable processing fees.

5.7.2 No Refund Beyond Withdrawal Period. If more than 7 days have passed since payment, or if you have used the Service after payment, no refund will be provided, regardless of whether the plan is monthly or annual. The Service will continue to be provided until the end of the current billing period (monthly or annual).

5.7.3 Definition of "Usage History". For purposes of Section 5.7.1, "usage history" includes any of the following:

  • Execution of TTS (Text-to-Speech) or STS (Speech-to-Speech)
  • Custom Voice creation (via voice sample upload, voice recording, or prompt design method) or modification

5.7.4 Refund Processing Time. Approved refunds will be processed within 3 to 7 business days, subject to additional processing time by the payment service provider.

5.7.5 Consumer Law Protections. Notwithstanding the foregoing, if you reside in a jurisdiction whose mandatory consumer protection law provides greater refund rights than this Section 5.7, those mandatory laws will apply to you to the extent required. This includes, where applicable:

  • EU/EEA: rights under the Consumer Rights Directive (2011/83/EU) and similar national laws (including the 14-day right of withdrawal for distance contracts, subject to the digital content exception you acknowledge by starting the Service).
  • United Kingdom: rights under the Consumer Rights Act 2015 and Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
  • Other regions: applicable mandatory consumer protection laws.

5.8 Plan Changes

5.8.1 Monthly Plan Changes (Automated).

  • Upgrade to Higher Monthly Plan: Effective immediately upon payment of the difference. Remaining credits from the previous plan are added to the new plan and extended until the next billing date.
  • Downgrade to Lower Monthly Plan: Effective at the next billing date. The current plan remains in effect through the end of the current billing period.

5.8.2 Annual Plan-Related Changes (Manual via 1:1 Support). Changes involving annual plans (including monthly-to-annual upgrades, annual-to-annual changes, and annual-to-monthly downgrades) are handled through 1:1 customer support requests via the [Plan Management] page after logging in. Specific terms applicable to such changes (proration, refund handling, effective date, etc.) will be communicated to you during the support process.

5.8.3 Custom Voice Slot Handling on Plan Changes. Where a plan change affects Custom Voice slot allocation, Section 11 of these Terms applies.


6. Generative AI Service Disclosure

6.1 AI-Based Service. The Service is based on generative artificial intelligence technology. All audio outputs (TTS, STS, Voice Cloning results) are AI-generated.

6.2 AI Output Markers. The Company may include markers (watermarks, metadata, etc.) on AI-generated outputs to indicate that they were generated by AI.

6.3 User Disclosure Obligation. When you publish or distribute Content generated through the Service to third parties, you agree to:

  • (a) maintain any AI generation markers provided by the Company; or
  • (b) otherwise clearly disclose that the Content was generated using AI technology, where required by applicable law (including the Korean AI Basic Act, EU AI Act, and similar regulations).

6.4 Voice Cloning Outputs and Deepfake Marking. For outputs that are difficult to distinguish from human voices (including Custom Voice outputs), you agree to take reasonable steps to ensure third parties can clearly recognize that the output was generated by AI. This includes maintaining any markers provided by the Company.


7. Prohibited Content

7.1 Prohibited Content Types. You may not create, upload, or distribute Content through the Service that:

  • (a) is obscene, sexually explicit, or harmful to minors;
  • (b) promotes violence, cruelty, or hatred;
  • (c) violates public order, morals, or applicable law;
  • (d) infringes another person's reputation, privacy, or other personal rights;
  • (e) infringes copyrights, trademarks, image rights, voice rights, or other intellectual property rights;
  • (f) is directly or indirectly connected to criminal activity;
  • (g) constitutes fraud, false information, financial crime, or similar misconduct;
  • (h) impersonates a specific person or creates deepfake voice content that damages a person's reputation or identity;
  • (i) violates applicable law, these Terms, or the Company's operating policies.

7.2 Voice Cloning Specific Restrictions (Custom Voice Creation).

7.2.1 Voice Sample Upload or Recording Method. You may only upload or record your own voice for Custom Voice creation through these methods.

7.2.2 Third-Party Voices. If you upload or record another person's voice (including family, friends, or public figures), you must obtain that person's explicit consent in advance, and you are solely responsible for obtaining and documenting such consent.

7.2.3 Prompt Design Method. You may not input prompts intended to mimic the actual voice of a specific identifiable person.

7.2.4 Deceased Persons and Public Figures. You may not use the voice of deceased persons or public figures (politicians, celebrities, athletes, etc.) for impersonation, false statement generation, or similar purposes.

7.2.5 Sole Liability. You bear sole legal liability (civil and criminal) for any unauthorized use of another person's voice. The Company does not assume responsibility for such use.

7.3 Maintain Original Form. You must use synthesized voice content generated through the Service in the form downloaded from the Service. You may not distort, alter, or process the audio in ways that obscure the fact that it was AI-generated (e.g., voice modulation to hide AI provenance).

7.4 No Circumvention. You may not use unauthorized methods (e.g., scraping, automated tools, secondary recording) to store, transmit, or copy Content.

7.5 Removal. The Company may remove any Content that violates Section 7 without prior notice and may suspend or restrict the account responsible.


8. Voice Categories and Intellectual Property Rights

The Service provides three categories of Voices, each with different IP and commercial use rights.

8.1 Basic Voice

  • Premium AI voices developed by the Company.
  • All IP rights belong to the Company.
  • Users are granted a royalty-free license to use Basic Voices for commercial and non-commercial purposes, subject to Section 7 restrictions.

8.2 Open Voice

  • AI voices uploaded by Users and made available for use by all VOLI Members.
  • All VOLI Members may use Open Voices free of charge. The act of uploading an Open Voice is also free.
  • Liability for commercial use of Open Voices rests solely with the User. Users are advised to obtain consent from the Open Voice uploader before commercial use.
  • Uploaders of Open Voices represent that they are either the voice subject themselves or have obtained legitimate rights to use and share that voice. The Company assumes no obligation to verify copyright or IP rights for Open Voices.
  • The Company may remove Open Voices found to infringe copyrights, image rights, or voice rights without prior notice.

8.3 Custom Voice

8.3.1 Creation Methods. Custom Voice may be created by paid Members using any of three methods:

  • (a) Voice Sample Upload Method: Upload a voice file you possess
  • (b) Voice Recording Method: Record your voice directly within the Service
  • (c) Prompt Design Method: Input a text prompt to design an AI voice with desired characteristics

8.3.2 Sole Use. Custom Voices may only be used by the creator (the paid Member who uploaded, recorded, or designed the voice) and are not shared with other Users.

8.3.3 Commercial Use. IP rights to Content generated using Custom Voices belong to the User, who may use such Content for commercial purposes.

8.3.4 Voice Cloning Restrictions Apply. Custom Voice creation is subject to Section 7.2 (Voice Cloning Specific Restrictions).

8.3.5 Biometric Information (Upload or Recording Methods). Voice sample data collected through the Voice Sample Upload Method or Voice Recording Method may constitute biometric information under applicable data protection laws. Processing is subject to a separate explicit consent procedure described in the Privacy Policy.

8.3.6 Prompt Design Method Not Biometric. Voice samples are not collected when using the Prompt Design Method, so this method does not involve biometric processing. The text prompt itself is processed under the general principles described in the Privacy Policy.

8.3.7 Slot Management. Custom Voice creation, retention, and removal are governed by Section 11 of these Terms.


9. User Generated Files: Storage and Rights

9.1 Storage

9.1.1 Retention Period. User Generated Files are stored on the Company's servers for one (1) year from the date of creation. After this period, files are automatically deleted from the Company's servers.

9.1.2 Scope of Deletion. Deletion applies only to files stored on the Company's servers. Files you have already downloaded and retain are not affected.

9.1.3 User Diligence. You are responsible for downloading necessary files before the end of the retention period. The Company has no obligation to recover files deleted after the retention period.

9.1.4 Application. This retention policy applies equally to free and paid Users.

9.2 IP Rights to User Generated Files

9.2.1 User Ownership. IP rights (including copyrights) in User Generated Files belong to the User. The Company may remove, suspend, or request third-party removal of files that violate these Terms or operating policies without User consent.

9.2.2 AI Markers. You may not remove or alter any AI-generation markers (watermarks, metadata, etc.) added by the Company.

9.2.3 Free Plan Attribution. Free Plan Users must include attribution when using generated Content, such as: "This content was created using VOLI's AI voice technology — https://voli.ai". Specific attribution methods are defined in the Company's operating policies.

9.2.4 Paid Plan No Attribution. Paid Plan Users are not required to provide attribution. However, if you wish to remix or republish audio files generated during a paid subscription period after that subscription ends, you must resubscribe to a paid plan.

9.3 IP Rights to Company Content

9.3.1 Company Ownership. All IP rights, ownership, and related rights in Company Content (including Basic Voices, preview content, audio, video, images, software, and solutions) belong exclusively to the Company.

9.3.2 Restricted Use. You may use Company Content only within the scope expressly authorized by the Company. Unauthorized use (including storage, copying, modification, transmission, display, distribution, or creation of derivative works) is prohibited and may constitute IP infringement.

9.4 License Grant to the Company By uploading, posting, or transmitting User Generated Files to the Service, you grant the Company a royalty-free, worldwide, non-exclusive license, without time limitation, to use such User Generated Files for the following purposes:

  • Operating, maintaining, and improving the Service
  • Storing, reproducing, transmitting, displaying, distributing, and creating derivative works for the purpose of providing the Service to you
  • AI voice model training, refinement, and performance improvement (subject to the exclusions in Section 10.3)
  • Resolving user inquiries, complaints, and disputes

This license does not authorize the Company to externally release User Generated Files or use them for commercial purposes outside the Service.


10. Service Operation and AI Model Training Use

10.1 Operation Storage. The Company stores data and Content related to User Service usage for the retention period set forth in Section 9.1.1 to handle inquiries, complaints, reports, and similar matters.

10.2 AI Training Use. The Company may use data inputted and generated through User Service usage (including text inputs and generated audio outputs) for AI voice model training, refinement, and performance improvement. By agreeing to these Terms, you consent to such use.

10.3 Exclusions from AI Training Use. The following data is excluded from AI training use under Section 10.2:

  • Voice sample data uploaded or recorded for Custom Voice creation (which constitutes biometric information)
  • Voice embedding data generated during Custom Voice creation (regardless of creation method)
  • Content for which the User has expressly notified the Company of an opt-out request

10.4 Principles for AI Training Use. The Company will adhere to the following principles when using data for AI training:

  • Removal or pseudonymization of personally identifying information
  • No provision of raw data to external third parties
  • Technical and organizational measures for security
  • Ensuring that individual User identifiers are not embedded in training outputs

10.5 Opt-out Right. You may opt out of AI training use at any time. The Company will provide an opt-out path through the Privacy Policy or other channels. Data collected after opt-out will not be used for training.


11. Custom Voice Slot Management

11.1 Slot Limits by Plan

  • Starter: 1 slot
  • Creator: 10 slots
  • Production, TTS Max, STS Max: Unlimited

11.2 Retention Tied to Plan Custom Voice slots and associated data (voice samples, voice embeddings, voice metadata) are retained only while you maintain the corresponding paid plan.

11.3 On Plan Termination

11.3.1 Termination to Free Plan. If you terminate your paid plan and revert to the Free Plan, or if your paid plan is automatically reverted to the Free Plan due to payment failure, all your Custom Voice slots and related data will be deleted immediately upon the effective date of termination.

11.3.2 No Recovery. Deleted Custom Voice slots and data cannot be recovered.

11.4 On Plan Downgrade

11.4.1 User Selection of Retained Slots. If you downgrade to a lower plan that has fewer Custom Voice slots, you must select which Custom Voices to retain within the new slot limit before the downgrade takes effect.

11.4.2 Immediate Deletion of Unselected Slots. Custom Voice slots not selected for retention will be deleted immediately upon the effective date of the downgrade.

11.4.3 No Recovery. Deleted Custom Voice slots and data cannot be recovered.

11.4.4 Default Selection. If you do not select retention slots by the effective date of the downgrade, the Company may make automatic selections based on operating policy (e.g., most recently used).

11.5 Advance Notice The Company will notify you of the immediate-deletion and no-recovery policies during the plan termination or downgrade process. You should review such notice before proceeding.


12. Service Provision, Modification, and Suspension

12.1 Service Scope. The Service is limited to AI-based TTS, STS, Voice Cloning, and related features.

12.2 Modifications. The Company may modify all or part of the Service for operational or technical reasons.

12.3 Voice-Specific Modifications. The Service may be modified, replaced, or restricted with respect to specific Voices in the following circumstances:

  • The original voice subject (the human whose voice was used) requests cessation of use
  • Termination of the contractual relationship with the original voice subject
  • Legal compliance requirements

The Company will provide advance notice of such changes pursuant to Section 18.

12.4 Service Changes. The Company will publicly post any changes to Service content, usage methods, or availability before such changes take effect.

12.5 Service Suspension. The Company may suspend all or part of the Service at its discretion. Advance notice will be provided, except in unavoidable circumstances where post-notification will be provided.

12.6 Free Service. The Company shall have no obligation to compensate Users for any modification or suspension of free Service unless required by applicable law or due to gross negligence or willful misconduct of the Company.

12.7 Free to Paid Conversion. The Company may convert free Service to paid Service with 30 days' advance notice.


13. Account Suspension and Service Restriction

13.1 Grounds for Restriction. The Company may restrict your use of the Service if you:

  • Violate applicable law, these Terms, or operating policies
  • Infringe another person's rights or are reasonably suspected of doing so
  • Generate or upload Prohibited Content (Section 7)
  • Use another person's voice without authorization for Custom Voice creation
  • Violate the account management obligations (Section 4)
  • Interfere with normal Service operation
  • Other circumstances reasonably determined by the Company

13.2 Types of Restriction.

  • Warning
  • Temporary feature restriction (e.g., suspending Custom Voice creation)
  • Temporary account suspension (7 to 30 days)
  • Permanent account suspension and deletion

13.3 Company's Immediate Action Authority. If you violate these Terms, operating policies, or applicable law (or are reasonably suspected of doing so, including through reports or complaints), the Company may take any of the following actions without prior notice:

  • Remove or suspend Content
  • Suspend or permanently terminate accounts
  • Block access to specific features
  • Report to or cooperate with investigative or judicial authorities

13.4 Post-Action Notice. The Company will provide post-action notice pursuant to Section 18.

13.5 Appeals. You may appeal a restriction action. The Company will respond to legitimate appeals within 7 business days.


14. Disclaimers and Limitation of Liability

14.1 Service "AS IS". THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, EXCEPT AS REQUIRED BY APPLICABLE LAW.

14.2 No Warranty of Generated Content. The Company does not warrant the integrity, accuracy, or completeness of Content generated through the Service.

14.3 Force Majeure. The Company shall not be liable for Service interruptions or User losses caused by force majeure events (natural disasters, war, government action, network failures, hacking, computer viruses, system maintenance, etc.).

14.4 User-Caused Disputes. The Company shall not be liable for legal disputes arising from User publication or distribution of Content. Such liability rests solely with the User.

14.5 Voice Cloning Misuse Liability. Users who violate Section 7.2 (e.g., unauthorized use of another person's voice, deepfake misuse) bear sole legal liability (civil and criminal) for resulting harm. The Company is not liable.

14.6 Outdated Information Liability. The Company is not liable for losses caused by your failure to keep your account information (payment, contact, etc.) up to date.

14.7 Limitation of Liability. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY'S TOTAL CUMULATIVE LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO THE COMPANY FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100). THE COMPANY SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, EXCEPT WHERE PROHIBITED BY APPLICABLE LAW.

14.8 Mandatory Consumer Protection. The limitations in this Section 14 apply to the maximum extent permitted by applicable law. If your jurisdiction does not permit the exclusion of certain warranties or limitation of liability, such exclusions and limitations may not apply to you.


15. Indemnification

You agree to defend, indemnify, and hold harmless the Company and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from:

  • (a) your violation of these Terms or applicable law;
  • (b) your violation of any third-party rights, including IP, image rights, voice rights, or privacy rights;
  • (c) your User Generated Files or use of the Service;
  • (d) any unauthorized use of another person's voice through the Service.

The Company may cooperate with law enforcement and judicial authorities to defend its rights, using your information as necessary.


16. Termination by User and Company

16.1 Termination by User. You may terminate your account at any time. Upon termination request, the Company will process account removal in accordance with applicable procedures.

16.2 Refund Treatment. If you have an active paid subscription at the time of termination, Section 5.7 (Refund Policy) applies.

16.3 Data Handling Upon Termination. Custom Voice slots and data are subject to Section 11 of these Terms (immediate deletion, no recovery). Other generated Content is handled in accordance with the Privacy Policy.

16.4 Termination by Company. If you violate these Terms or applicable law, the Company may terminate these Terms and your account at its discretion.


17. Governing Law and Dispute Resolution

17.1 Governing Law. These Terms are governed by the laws of the Republic of Korea, without regard to its conflict of laws principles. However, where you are an individual consumer residing in a jurisdiction whose mandatory consumer protection laws provide greater rights, those mandatory laws will apply to the extent required.

17.2 Jurisdiction. Disputes arising from or related to these Terms shall be brought in the competent courts of the Republic of Korea under the Korean Civil Procedure Act. However, individual consumers may bring claims in the courts of their country of residence to the extent permitted by mandatory consumer protection law.

17.3 Amicable Resolution. In the event of a dispute, the Company will first seek amicable resolution through consultation.

17.4 Mandatory Consumer Protections. The choice of governing law and jurisdiction in this Section 17 does not deprive individual consumers of the protection afforded to them by the mandatory provisions of the law of their country of habitual residence.


18. Notices

18.1 Notices from Company. The Company may provide notices through:

  • (a) email to the address you provided
  • (b) in-Service notifications, banners, or login pop-ups
  • (c) public posting on the Service website

18.2 General Notices. Notices to all Users may be made by public posting on the Service homepage or announcement board for at least 7 days. For notices materially affecting User rights, individual notification (per 18.1(a) or (b)) will also be provided.

18.3 Effect of Notice. Notices sent under Section 18.1 are deemed delivered upon successful transmission. Written notices sent by post are deemed delivered five (5) days after dispatch.

18.4 User's Obligation. You must keep your contact information current and review notices from the Company. The Company is not liable for losses caused by your failure to do so.


19. Region-Specific Provisions

19.1 European Economic Area (EEA) and United Kingdom Users.

  • Statutory Right of Withdrawal: As a consumer in the EEA or UK, you may be entitled to withdraw from these Terms within 14 days of acceptance under the Consumer Rights Directive (2011/83/EU) or UK equivalent. However, by starting to use the Service immediately upon registration, you expressly agree that this right of withdrawal lapses upon initial use of digital content, consistent with Article 16(m) of the Consumer Rights Directive.
  • GDPR Rights: Your data protection rights under the GDPR are detailed in the Privacy Policy.
  • Local Consumer Protection Laws: To the extent your local consumer protection law provides additional rights (e.g., refund rights), those rights apply notwithstanding Section 5.7.

19.2 United States Users (California).

  • CCPA/CPRA Rights: Your privacy rights under the California Consumer Privacy Act (as amended by CPRA) are detailed in the Privacy Policy.
  • Sale of Personal Information: The Company does not sell your personal information.

19.3 Japanese Users.

  • Applicable Terms for Japanese Users: These English Global Terms of Service apply to users residing in Japan. The Company does not currently provide a separate Japanese-language version of these Terms. The Company may provide a Japanese-language version in the future based on operational needs.
  • APPI Rights: Your rights under the Japanese Act on the Protection of Personal Information (APPI) are detailed in the Privacy Policy.
  • Mandatory Consumer Protections: The provisions of the Japanese Consumer Contract Act (消費者契約法), the Act on Specified Commercial Transactions (特定商取引法), and other mandatory consumer protection laws shall override conflicting provisions of these Terms to the extent required by Japanese law.

19.4 Other Jurisdictions. If you reside in a jurisdiction with mandatory consumer protection or data protection laws that grant additional rights, those rights apply to the extent required, notwithstanding conflicting provisions of these Terms.


20. Miscellaneous

20.1 Severability. If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.

20.2 Relationship to Privacy Policy. With respect to personal data processing, the Privacy Policy takes precedence over these Terms. For other matters not addressed in either document, applicable law and customary practice will apply.

20.3 Entire Agreement. These Terms, together with the Privacy Policy and any operating policies referenced herein, constitute the entire agreement between you and the Company concerning the Service, superseding any prior agreements.

20.4 No Waiver. The Company's failure to enforce any provision of these Terms shall not constitute a waiver of that or any other provision.

20.5 Assignment. You may not assign these Terms without the Company's prior written consent. The Company may assign these Terms in connection with a merger, acquisition, or sale of assets.

20.6 Language. These Terms are originally drafted in English. Translations into other languages may be provided for convenience, but in the event of inconsistency between the English original and any translation, the English version controls — except where mandatory local law requires application of the translated version.

20.7 Contact. Questions about these Terms may be directed to contact@wavedeck.ai.


Effective Date


These Terms of Service take effect on May 21, 2026.

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