VOLI

Terms and Conditions of Service

1. Introduction

2. Definition of a term

① The definitions of the terms used in these Terms and Conditions are as follows.

• 1. ‘Service’ refers to a service that uses AI technology to provide voice files in the form of voice conversion (converting the user's voice recording file (or voice file in a video) or voice generation (creating text as a voice speech file) and downloading it.
• 2. ‘User’ refers to a user who agrees to these Terms of Use and uses the service among members who have entered into a service contract with the company in accordance with the ‘Service Terms of Use’ and use the service provided by the company.
• 3. ‘Contents’ refers to works uploaded by users to the service (voice, music, sound, video) and all newly created works through the service (all copyrighted works such as audio, sound, music, video, photos, pictures, cartoons, etc.).

② Among the terms used in these Terms and Conditions, terms not specified in this Article shall be governed by the Terms of Use of Company. and related laws, and other general business practices shall apply.

3. Posting and Revision of Terms and Conditions

① The company posts the contents of these terms and conditions on the start screen of the service so that users can easily understand them.

② The company may amend these terms and conditions to the extent that it does not violate related laws such as the ‘Regulation of Terms and Conditions Act’ and the ‘Act on Promotion of Information and Communications Network Utilization and Information Protection, etc. (hereinafter referred to as the ‘Information and Communications Network Act’).

③ If the company revises these Terms and Conditions, the contents of the amendment and the date of application shall be specified and announced through the service site from 7 days before the effective date to the day before the effective date. However, if the revision is unfavorable to the user, it will be notified from 30 days prior to the effective date of the revised terms and conditions until the effective date. In the case of revision of the terms and conditions that are unfavorable to the user, in addition to the notice, it will be notified by one of the electronic means such as e-mail within the service or information window within the service for a certain period of time.

④ If the user does not agree to the revised terms and conditions, he/she may express his or her intention to refuse before the application date of the revised terms and conditions and terminate the use contract under these terms and conditions. If there are circumstances in which the company cannot apply the existing terms and conditions to users who do not agree to the revised terms and conditions, the company may terminate the use contract with the user.

⑤ If the user does not explicitly express his/her intention to reject the amendment even though the Company has clearly notified or notified that the user will be deemed to have agreed to the revised terms and conditions unless the user expresses his or her intention to reject prior to the effective date of the revised terms and conditions. You are deemed to have agreed to the terms and conditions.

4. Notice to Users

① The Company may notify users regarding these Terms and Conditions through e-mail provided by users, news notifications or information windows in the service, notification windows when logging in, (mobile) phone number, address, etc.

② In the case of notification to all users, it can be substituted for the notification in paragraph 1 of this Article by posting on the service initial screen and connection screen or notice board for more than 7 days.

③ The user must provide information such as e-mail, (mobile) phone number, and address where the company can actually be contacted, keep the information up to date, and check the company's notice.

④ The company is not responsible for any disadvantages caused by the user's neglect of the obligations in paragraph 3 of this article.

5. Terms of use of the service

① Users can use the service only when they agree to these terms and conditions.

② Users can use the service free of charge within a limited scope only for non-commercial purposes. The specific range that can be used free of charge is determined by the operating policy.

③ If the user intends to use the service for commercial purposes or to use the service without restrictions on functions, etc., the service can be used through a paid service provided by Company. The paid service providers may change.

④ All users can use the service free of charge for a certain period (test) set by the company. However, depending on the company's circumstances, free provision may be suspended. Detailed information, such as the scope of use, will be notified in the operation policy or in the method specified in notice or Article 4.

⑤ The company may enact an operating policy to specify in detail what is not regulated in detail in these terms and conditions.

⑥ Users may not use the service in any way prohibited by these terms and conditions or the operating policy under any circumstances, and all responsibility arising from violating them lies with the user. If it is confirmed that the content uploaded by the user to the service is the content whose use and creation are restricted under these terms and conditions, the company may request action on the content and the user's explanation.

⑦ The company may take technical measures to prevent the creation of content that violates these terms and conditions or the operating policy through the service.

6. Usage fee, Cancelling, Refund, and Changes

1. Usage fee

• a. Payment cycle : Monthly service charges and any other monthly charges incurred in connection with the use of the service (e.g. taxes, transaction fees, etc.) will be charged monthly to the payment method registered on the date corresponding to the start date of the paid service. Your billing date may change in some cases, such as when your registered payment method doesn't process properly or when your paid membership begins on a date that doesn't exist in a particular month. You can check your payment date on your ‘My plan’ page.
• b. Payment method : To use VOLI’s paid service, please go to My plan page and pay for your paid membership of choice. The member's payment method can be updated by using the information provided by the corresponding payment service provider. By updating the payment information, you are allowing the service to proceed invoicing with your updated information. If the payment is declined, the service will continue to bill through the registered payment method. The user is responsible for the unpaid amount. The service may be temporarily limited in cases of expired validation date, inefficient balance or any other reason that may cause error in payment. In some cases, depending on the payment method and company, there could be excessive fees such as foreign exchange fee or payment process fee depending on the user’s location and environment. Local tax will vary depending on the payment method. Please see the payment providers terms and policy for detailed information.
• c. Usage fee and change in service : Pricing and contents may change, but all notifications will be sent to all users via email 30 days prior to the actual change date.

2. Unsubscribing

• a. Users can unsubscribe VOLI service at any time. In such cancelation, the user can continue to use the service until the expiration date. To cancel the subscription, please go to My plan page and follow the instructions unsubscribing. When unsubscribed, the service from the paid membership will stop after the last day of the terminated membership.

3. Refund & cancellation policy

• a. If you apply to cancel your paid plan subscription within 7 days of payment, you will be refunded after deducting certain expenses such as payment fees if it is confirmed that you have never used the service after payment has been made. If you use the service after payment or apply for the cancellation of the plan 7 days after the payment, a refund is not possible and the service will last until the end of the payment period.

4. Change in subscription plan

• a. The user is allowed to change monthly subscription plans at any time. The subscription plan and cycle will be updated by its latest changed date. In cases when the user upgrades the plan, the use of downloadable time will be extended further to its next cycle. However, in cases of degrading the subscription plan, the cycle will be in effect starting from the next billing date. (e.g. On September 10th, a user subscribed to an 1-hour download plan. On September 20th, the user used 30 minutes of download time (30 minutes left for download). On September 25th, the user upgraded the subscription plan to 4-hour download plan, which left the user with 4 hours and 30 minutes of download time until October 25th)

7. Content restricted from use and creation, Restrictions for Use

① Users are obliged to comply with copyright and portrait rights-related laws, and Company has the right to delete posts that violate them, and victims have the right to report.

② Users may view obscene content, illegal content, violent/cruel/repulsive content, content that undermines social order, content that infringes on the rights of others, content that infringes copyright, and other content that violates the terms and conditions or operating policies through the service. You must not create, and uploading them to the Service is also prohibited.

③ When transforming (editing, etc.) or utilizing (site uploading, etc.) the content created using the service, the user must use the synthesized sound in the content as it is downloaded from the service. You must not transform, edit, or utilize the synthesized sound of the downloaded content in a way that distorts or degrades the quality (e.g., voice modulation, distortion, etc.).

④ When using the service, the user must save the content through the download function provided by the company. Users must not store, transmit, reproduce, or download content generated through the service in an unusual way other than through the download function provided by the company.

8. Rights and storage period of contents according to service use, etc.

① Users have rights such as copyright for copyrighted works such as video and audio produced by users using the service. However, for works created in violation of these Terms and Conditions and Operational Policy, the company may request a third party to delete or suspend posting without the consent of the user.

② The work created by the user using the service may be marked as a work created through the service, such as screen, audio, or file information, and the user may delete or modify the work created through the service or its derivative works. You can not.

③ Users must specify that the content was created through the “service” as a watermark or subtitle in the video when creating content or using the produced content using the service.

④ Works uploaded by users to use the service and their outputs are stored on the server for a certain period of time, and are automatically deleted after the set period has elapsed.

9. Use of information for service operation and service improvement purposes

① For service operation, the company stores the data entered by the user in the process of using the service, uploaded content, and created content for up to 30 days from the date of final modification, and uses it to process user inquiries, complaints, and report problems. can.

② In order to provide better service to users, the company stores the data and synthesized voices input by users in the process of using the service to improve the quality and performance of the service, advance and optimize the service for users, etc. can be utilized as

10. Contents of the service and changes to the contents

① The contents of the service provided by the company are limited to providing voice synthesis, generation, imitation and conversion functions.

② The company may change all or part of the functions of the service according to operational and technical needs if there is a significant reason.

③ If there is a change in the contents, usage method, usage time, etc. of the service, the company will post the reason for the change, the content to be changed, and the date of provision on the initial screen of the service prior to the change.

④ The company does not compensate the user for the change of service in Paragraph 3 unless there are special provisions in the relevant laws.

11. Suspension and change of service

① The company may suspend all or part of the service according to company policies and operational needs.

② In the case of suspending the service in accordance with this Article, the company notifies the member in advance by the method of Article 4 by specifying the reason for the suspension and the suspension period. However, if there is an unavoidable reason that the company cannot notify in advance, it may notify after the fact.

③ The company does not provide separate compensation to users unless there is a special provision in the relevant laws regarding the suspension of all or part of the service provided free of charge and there is no intentional or gross negligence on the part of the company.

④ The company may notify the user 30 days in advance in accordance with Article 4 and convert the service to a paid service. Projects that were used free of charge at the time of conversion can continue to be edited and saved. However, if the project is converted to a paid service, the storage period of the project that was used for free may not be extended any longer.

12. Restrictions on use, etc.

① The company violates the relevant laws, these terms and conditions, and the operation policy, or violates the rights of others, or if there is a reasonable reason to suspect that there is such an illegal or unfair act, the company shall comply with the terms and conditions and operation policy You can restrict the use of the service (hereafter, various restrictions on the use of the service stipulated in this Article are referred to as “restrictions on use, etc.”).

② If the company restricts the use of the service to the user, the user is notified in accordance with Article 4.

13. Limitation of Liability

① The company does not guarantee or take responsibility for the integrity and accuracy of the content created by the user through the service, and the completeness of the content and created files.

② The company is not responsible for damages caused by neglecting to check other related laws, these terms and conditions, changes in operating policies, notices or notifications to users, etc.

14. Compensation for damages

If a problem arises due to a user's violation of these terms and conditions, operating policies, and related laws, all responsibility lies with the user, and the company is not responsible for any consequences resulting from this. If the company suffers damages due to reasons attributable to the user, the company may demand appropriate compensation from the user.

15. Special Rules Regarding Contracts of Use for Minors

In principle, payment for minor 'members' under the age of 19 must be made in the name of the guardian or with the consent of the guardian, and the guardian may cancel the contract of the child (minor) concluded without the consent of the individual. However, if a minor 'member' uses the resident registration number of another adult, etc., to use the payment information without consent, etc., if the 'company' makes the 'company' believe that he or she is an adult, the contract cannot be canceled even without the consent of the legal representative.

16. Rules outside the terms and conditions

① Matters not specified in these Terms and Conditions are subject to those set forth in the VOLI Privacy Policy.

② If there is a conflict between the personal information processing policy and these terms and conditions, these terms and conditions take precedence.

Addendum

These Terms were amended on May 2, 2024.

These terms and conditions will take effect on May 9, 2024.